Frequently Asked Questions

On this page you will find a list of frequently asked questions (FAQ)
in which we solve the most common pre-sale doubts.

Immersive Adventure sells only professional planetariums, what is a professional planetarium?

A professional planetarium is one that guarantees a clear, bright, well-distributed projection, without distortions, capable of covering a complete dome at 180 x 360 degrees with one or more projectors. Immersive Adventure does not work with spherical mirrors or systems that do not give the highest quality.

Another important aspect that differentiates a professional planetarium from simpler equipment is that it offers its own software. This software must be capable of reproducing the sky with the features typical of a celestial simulator and provide a programming language with which the user can create and develop their own scripts or tailor sessions.

In addition, this software must allow the use of Full Dome videos indoors and for VR, of images, as well as the manipulation of objects generated in 3D programs. It is also highly recommended that the celestial software be accompanied by programs that work in real time.

Does Immersive Adventure have standard planetariums, or can the planetarium be adapted to the needs of each client?

A planetarium is almost always a personal adventure, in which words, knowledge and transmission are very important. For this reason, all our products are adapted to your needs and to how you want to direct the planetarium for your clients or for your public.

For Immersive Adventure it is important that you tell us how you see yourself in this space, how you imagine your sessions will be, what audience they will be aimed at, if you are going to be permanent or want to give it mobility…

What price range are the Immersive Adventure equipment in?

Being professional planetariums, our equipment has a cost adjusted to market prices. The spherical cinemas from 18.800€ EXW (factory price, without taxes, customs or transport) The complete planetariums from 22.750€ EXW.

Do you offer training?

A system like ours requires that you be trained in its use, in how to combine files or develop your own session. We offer face-to-face or zoom training when the planetarium is purchased. We also offer collective sessions to inform about the products that can be purchased or downloaded for free in some cases.

Do I have to fill out a form to get an estimate?

You can fill out the form, although it is best to schedule a meeting, either by phone or videoconference. At Immersive Adventure, we believe in the word as a basic tool to transmit information and knowledge. Emails serve to open the contact, and it is always better to see and try our products. Just like you would with a vehicle!

A video projector for a planetarium, what basic features should it have?

Currently, a central projector, even for small domes, (less than 4.5 meters) must be lasered, high contrast, with a minimum of 4000 lumens and offer a circle of 2160 x 2160-pixel resolution.

In the case of planetariums larger than 6, 7 or 8 meters, what basic characteristics should the projector have?

With these dimensions, a single projector could still be used, although keep in mind that the light fades exponentially with the square of the distance. To work in an 8-metre planetarium, we recommend a minimum of 10,500 or 11,000 lumens.

We have an indicative table to explain the appropriate projector for each dome with diameters between 3 and 10 meters, which is the strip in which Immersive Adventure is specialized. You can check it on our page Projectors and optical systems.

What is the projection system of the optical block of Immersive Adventure?

Since 2009 we have been manufacturing and marketing our own optical assembly which, crowned by a photographic quality Fish-eye, allows the generation of a Full Dome image from a single central projector. It can be at a right angle at 90 degrees, with the projector working flat, or straight in the form of a tube with the projector working vertically. In both cases, the block is placed in front of the projector’s own lens.

Can the Immersive Adventure optical block be adapted to any projector?

Our optical block is not universal. Immersive Adventure recommends the joint purchase of the projector and the optical system to guarantee the most suitable image for your projections.

Is the optical unit sold separately from the projector?

No, the optical block is sold adjusted and adapted to the projectors.

Why does a top-quality projector have to work with a top-quality optical system?

To take advantage of the high-quality image generated, the optical block must also have high performance. If not, the image quality of high-end projectors is not being used.

What operating system does Immersive Adventure use?

Our operating system is Linux, and soon we will make the Windows operating system available to our customers.

I have a different operating system than Immersive Adventure, can I use your software?

If possible. However, we recommend that you request a videoconference meeting with our technical team in order to properly inform you of the best solution for your needs. Contact us throught our contact page or email us at info@immersiveadeventure.net

Why does Immersive Adventure recommend managing your software (SpaceCrafter Pro 23 and FMC) with the Immersive Player tablet?

Although these formats can be managed through the astronomical keyboard, Immersive Adventure recommends the use of your tablet as the most appropriate content manager. Furthermore, thanks to Immersive Player you can personalize your sessions, organize your content and navigate through an interface in a more visual, intuitive and dynamic way.

Are Full Dome Motion Controls sold separately?

Yes, they can be sold separately or in packs to customers who have a compatible system. They are offered in Linux and Windows environment. 

Can I see and try the Immersive Adventure software and hardware?

Yes, we advise you to request a face-to-face or videoconference meeting with our team before purchasing any of our products for quality advice tailored to your needs.

When you can see and see how our equipment works, you can get a clear idea of what we offer. You can also visit us at various planetarium meetings in which we participate throughout the year. And if you want to visit us in Barcelona, we have a 6 m diameter planetarium permanently mounted in the city’s Maritime Museum.

Contact us throught our contact page or email us at info@immersiveadeventure.net

Are there system updates?

Every year we release a new update. Some of them are free, how to put the parameters of comets that appear in our sky. Upgrades are cheaper for customers who have purchased the system two years prior to the version being released.

The discovery of the Universe is constant and continuous, and the planetarium will offer you files and images to talk about the latest discoveries and thus always be up to date with the latest events.

Is the software accompanied by any guide or explanation?

The planetarium is widely documented in three languages: English, Spanish and French. This documentation is useful for the operation of the software and for the contents of the files that make up the Add-on.

Do I have to fill out a form to get an estimate?

You can fill out the form, although it is best to schedule a meeting, either by phone or videoconference. At Immersive Adventure, we believe in the word as a basic tool to transmit information and knowledge. Emails serve to open the contact, and it is always better to see and try our products. Just like you would with a vehicle!

Do you offer training?

A system like ours requires that you be trained in its use, in how to combine files or develop your own session. We offer face-to-face or zoom training when the planetarium is purchased. We also offer collective sessions to inform about the products that can be purchased or downloaded for free in some cases.

If I have a dome, can I use it with your projectors?

Yes, but we must make sure that the projection surface is matte (not shiny at all) that it has good reflection and is in good condition. Otherwise, Immersive Adventure will not be responsible for the result.

Are the domes offered by Immersive Adventure professional?

Definitely. All kinds of domes abound in the market. It is highly important that the projection surface is of high quality. For this reason, it is recommended that the projector-dome pairing be demanding in terms of capacities and benefits. When one of the two elements fails, we do not get the desired results.

Can the domes that you manufacture be installed outdoors?

Our domes are for indoor use only. In no case should they be exposed to the elements.

Why are there so many different models of domes?

Like cars, there are domes for different needs. Consult our website and check the features of our domes that are not offered by other manufacturers.

Do Immersive Adventure domes guarantee European safety standards?

Yes, all our domes are subject to European regulations.

Are the domes customizable?

They can be adapted and customized, for example, with the placement of logos, or by choosing a different colour of the toroid.

Can I use an old dome with a new projector?

Yes, if you meet the requirements explained above. Even so, to get the expected result, the dome is so important with the projector.

What transportability does a dome have?

Quim Guixà’s domes, with which Immersive Adventure works, are highly transportable.

Why doesn't Immersive Adventure sell simpler and cheaper domes?

As we have previously mentioned, the projection surface is very important. The domes must be light, easy to assemble, absorb all the light, be matte and resist the weight of the public supported. The motors must be powerful, silent and adequately renew the air. The door must be well sealed, to prevent it from falling when the public leaves the space. And most important thing: that they comply with the European safety and fire-fighting requirements.

The prices of the Quim Guixà Model T domes are from:

  • 4 meters diameters: €7,356 (EXW *)
  • 4.5 meters diameters: €7,686 (EXW *)
  • 5 meters diameters: €8,767 (EXW *)

* Price of the dome delivered from the factory without transport or taxes.
Prices valid until September 2023.

What transportability does the Immersive Adventure Planetarium and Immersive Adventure Cinema equipment have?

Depending on the projector, they can be transportable. We equip the projectors with a suitcase with a handle and wheels.

How does transportation work with the purchase of Immersive Adventure products?

The best thing for our clients is that Immersive Adventure take care of the shipping. We work with well-known merchandise transport companies, nationally and internationally (FedEx or DHL) and you will always be insured. We include suitable packaging for long journeys. The price is calculated, according to the destination. In the event that the client takes charge of the transport, Immersive Adventure is not responsible for the possible damages that may arise from it. Once the delivery has been made, the customer is responsible for verifying the status of the package during the first 7 days after receipt in order to maintain the guarantee if it is returned

What guarantee do the products sold by Immersive Adventure have?

The products have the guarantees described in the specific annex of conditions of sale and guarantee, specified in the corresponding budget and in accordance with European regulations. Only some computer components or peripherals may have (given by the manufacturer) a special guarantee.

Why are the guarantees of the most expensive equipment different from the economic ones?

High-end equipment offers WWW, which is a complete guarantee anywhere in the world. You, however, must take care of transportation. This is the reason why Immersive Adventure can only sell in Europe, when it comes to cheaper equipment that does not give worldwide coverage.

Our customers